Hi, I want to receive the CDR from S8700 via IP. What I set is as follows, 1.
A PC plays the listen server role and the listen port is 9000. S8700 will automatically connect to the PC. But I always receive the following data, (0x01)(0x01)(0x01)(0x02)(0x07)(0x01)(0x00)(0x06)(0x01)(0x01)(0x02)(0x01)(0x06)(0x08)(0x01)(0x05)(0x81). And S8700 will disconnect the original connection and request a new connection again.
Any configuration I lost or any fault I did? Thank you very much for your response. Best Regards, Jason. This is how you would recieve the CDR from S8700. On avaya create a CDR service change ip-service: 'CDR1 c-lan 0 cdr 5005 ' 2.
Create the ip of the PC which captures the CDR change node-name ip: 'cdr 192.168.xx.xx ' 3. Make the necessary changes on the cdr form as given below: change system-parameters cdr Page 1 of 2 CDR SYSTEM PARAMETERS Node Number (Local PBX ID): CDR Date Format: month/day Primary Output Format: customized Primary Output Endpoint: CDR1 Secondary Output Format: Use ISDN Layouts?
N Use Enhanced Formats? N Condition Code 'T' For Redirected Calls? N Modified Circuit ID Display? N Remove # From Called Number? Y Record Outgoing Calls Only? Y Intra-switch CDR? N Suppress CDR for Ineffective Call Attempts?
Y Outg Trk Call Splitting? Y Disconnect Information in Place of FRL? N Outg Attd Call Record? Y Interworking Feat-flag?
N Force Entry of Acct Code for Calls Marked on Toll Analysis Form? N Calls to Hunt Group - Record: member-ext Record Called Vector Directory Number Instead of Group or Member? N Record Agent ID on Incoming? N Record Agent ID on Outgoing? Y Record Non-Call-Assoc TSC? N Call Record Handling Option: warning Record Call-Assoc TSC? I have a few questions about using an IOLan to help capture these statistics.
Has anyone done this? The descriptions above seem to indicate that it's not necessary, and that the CDR traffic is simply being sent to a server/computer. When using the IOLan, I get 'Waiting for DSR or DCD' and there's no indication that it's actually receiving traffic from the S8700. If I change it to simply send to a computer, what software is everyone using to 'see' or log the traffic? I'd like to use a SQL database to archive this data, but am lost on how this is done. I've also seen RDTT mentioned, but can't find much info on this, and don't know how/where to acquire.
Is this needed? Any help would be greatly appreciated. It seems pretty straight forward, so I must be missing something.
Or I should scrap this IOLan (which Avaya provided). Bill UPDATE: I found and am using the RDTT tool from Avaya. I am inundated with SPL: Processing msg type Unknown errors, and an output file is never created.
Support
If I run a packet analyzer to watch the traffic, I see the ANI, ext, Date, Time, etc come across in the packet. I'm using AvayaRDTTR2.1.exe Update 2: I got it working. Scrapped that piece of junk program AvayaRDTT and snagged a similar VB program/code. Gotta love Avaya though. Sell ya something you simply don't need. If anyone needs help, email me, or post it here, and I'll help out. I have played around a little with VB and capturing CDR.
Typically I use the secondary CDR so as not to interfere with the primary data collection. Create a form with a list box,winsock control, start button and exit button.
Insert the following code: Option Explicit ' 172.30.10.20 - Prologix Port 5678 ' 172.20.0.18 - G3si Port 5680 Dim ofn As Integer, outline As String Dim gBuffer As String, indata As String Dim gDataAvailable As Boolean Dim dfn As Integer, dfnsuffix As String Dim gIP As String, gLogID As String, gPassword As String, gSendComplete As Boolean Dim gPort as string Private Sub Start If Winsock1.State = sckConnected Then Winsock1.Close Do Until Winsock1.State = sckClosed DoEvents Loop End If Label1.Caption = 'Please wait.' I have it running under HP-UX, receiving on port 9000. Here is what I did: 1)Add to /etc/services # PBX CDR server cdrserver 9000/tcp # CDR server for PBX records 2)Add to /etc/inetd.conf cdrserver stream tcp nowait root /tmp/cdrserver cdrserver # Use your local directory 3) create the cdrserver script to receive the records #! /bin/ksh exec 6 /tmp/cdrlog while read LINE do print -u6 - $LINE done exec 6&- This logs all records to the /tmp/cdrlog file. In the PBX do the usual, create node-names ip with the linux IP and name, change ip-services to add the port (9000) and node (be sure not to use Reliable session on page 3), use any cdr format, I used customized and added spaces between fields for clarity. Hope this helps.
I am new in this post. The Dinesh advice about the how you would recieve the CDR from S8700 was great aid for me. I have a question. When I tried change the date format from six digits to eight digits and when i tried use the start date option in the system-parameteres cdr, the Avaya PBX give me a error message that I must enable SA8210 special applications. When I used the change command in the Avaya communication Mannager, I can´t see the 'system special parameters' option but with the display command I see the system special parameters' option, but i can´t modify anything. How I could enable the special applications?
Hi, I am using AVAYA RDTT 2.1, when i check the status CDR it shows 'UP' but the file is not getting generated and showing an error 'Msg type unknown'. Please help urgently I am not sure if you still need help on this but I am not finding any replies to your request. One thing that might affect the data collection is if you have set Reliable Protocol to Y or N. Check our guide that we published for configuring CDR on the ACM.
It can be found at: URLHope this helps. Guys, good afternoon. I am changing the tarifador company where I work and have some questions: 1 - The existing configuration at the center today, I can keep the same? 2 - How can I see your ticket at central (S8730)? They are stored in some folder in central? 3 - Today I have a PC that collects the tickets at the central and tarifador'll get the tickets in a shared folder on it. I have several sites, how do I put only one pc to collect all tickets for all sites?
I thank the support of colleagues.
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Any suggestions on a Call Detail Software? I am new to the Avaya world and not 100% sure what I have as far as I know we have the Avaya Aura with the CM server, AES server system manager, CES server and a pair of G450's. I'm not looking for billing or management reports I am looking more for troubleshooting issues that I cannot duplicate and run a list trace to see. I'd like to see the entire call from the time it comes in, gets routed who it gets routed to if it gets transferred and disconnected and any cause codes on the disconect. RE: CDR software (IS/IT-Management) 7 Jan 14 10:12. CODE display mst Page 1 of 16 MESSAGE SEQUENCE TRACE Run Time Limit: 99 days Disable On Buffer Full?
N Generic Filters? N Store Timestamp? Y Start Trigger? Y Message Storage: entire Stop Trigger? N Trace Analyzer?
Y Stop Count: Retrigger? N DEBUG BUTTON? N HW ERROR LOG? N SIP Trunks?
N PROC ERRORS? N CALL TRACE? N DENIAL EVENTS? N VECTOR EVENTS? N FW ERROR LOG? N IP Stations/LSPs/ESSs? Y change mst default Page 7 of 16 MESSAGE SEQUENCE TRACE Call trace Filter Data: callp?
Y dump call records for each stimulus? Y Filter Selection: specific UIDs: 8C95 0 0 0 0 Mask: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF UIDs: 0 0 0 0 0 Mask: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF A great teacher, does not provide answers, but methods to teach others 'How and where to find the answers' bsh 40 years Bell, AT&T, Lucent, Avaya Tier 3 for 30 years and counting RE: CDR software (MIS).
Overview About the CDR Interface The Call Detail Recording (CDR) interface enables developers to design and build solutions that are capable of retrieving and managing the CDR data files produced by Avaya Aura Session Manager. When the CDR feature is administered on a Session Manager server, Session Manager saves its CDR records to the server's hard drive. Client applications can periodically log on to the Session Manager server and retrieve the CDR data files that are available. Transitional bilingual programs.
CDR File Formats Prior to Release 6.3 Service Pack 4, Session Manager provided one CDR flat file format. Starting with Session Manager Release 6.3 Service Pack 4 two new CDR file formats are supported:. The new CDR flat file format, which adds new data to the legacy CDR flat file format, notably for user-to-user calls, incomplete calls and Tenant ID. XML format, which provides enhanced call records and enables existing CDR client applications to easily adopt any future changes in the CDR formats. For information about all three CDR file formats, see Avaya Aura Session Manager Call Detail Recording Interface Guide, which is available for download under for the release of Session Manager you are using.
CDR Data The CDR data files produced by Session Manager contain two types of data record:. date records. call detail records All data contained in the CDR data files is stored in standard ASCII characters. Date Record The date record is a timestamp in the CDR data file indicating to the client CDR processing application that every call record that follows in the file refers to the new date. Call Detail Record Each call detail record contains data about a particular call, including:.
Time of call. Duration of call. Dialled and calling number.
Bandwidth. Call condition: extremely long duration, tandem call, call from a SIP phone. Originating and terminating SIP entities. Calling and called party IP address. etc.
For detailed information about the CDR interface, see the Avaya Aura Session Manager Call Detail Recording Interface guide, available under for the release of Session Manager you are using.
Introduction The AvayaCDR tool captures Avaya CDR data over TCP/IP connection and stores the data in a file. Then the data file is daily archived and moved to a directory at a time that defined by you. The program can convert the CDR data into CSV format or import them to database. Since the tool uses ODBC, database such as MySQL, MariaDB and MSSQL are supported. Moreover, the program can send the CDR data to Splunk which enables you to search CDR record by specific field name, generate reports and dashboards very easily.